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1. We do it your way. No two households are exactly the same, even if identical in size and layout. To provide a completely customized approach to cleaning your home a Castle Care specialist will first visit your home to determine your specific needs and desires. Your customized cleaning review is then transformed into an individualized “inspection checklist” for your Castle Care team manager to check and sign off on during each and every cleaning assignment.
2. Honest, dependable, & professional staff. Our housecleaning staff are thoroughly screened, licensed, professionally trained, and dedicated to 100% customer satisfaction. Our staff is not independent contractors commonly used by many residential cleaning services. We pay all federal, state, and local applicable taxes as well as carry 1,000,000 in insurance coverage to protect you as a client from any liability. Your Castle Care team of cleaning professionals is guaranteed to arrive on time as scheduled, uniformed, and prepared to make your house look its best each and every visit.
3. Environmentally safe cleaning products. Common cleaning supplies purchased at your local grocery store are among the most caustic chemicals found today’s homes. Because we believe a clean home should also be a healthy home, we provide free of charge our own proprietary cleaning products. Our products, such as our all natural orange citrus cleaner, are both earth and especially “family” friendly. And all of our products are proven effective in making your home sparkle.
4. Vastly superior professional equipment. Because the majority of accumulated dirt resides in carpets and on flooring, we utilize a dual approach of professional grade upright as well as canister vacuums. Our vacuum systems are professional grade units designed to deep clean and feature hepa filtration to trap mold spores, bacteria, pollen, odors, dust mites, and fine particles of dust recirculated through the air exhaust systems commonly expelled by common vacuum cleaners. Clients with allergies, asthma and other respiratory conditions especially appreciate the thorough cleaning our vacuums provide.
5. 100% Satisfaction Guaranteed. After more than 30,000 cleanings to date, our guarantee is as iron clad today as the day we started: Your 100% satisfaction is our goal and commitment. If for any reason we fail to live up to your expectations we’ll reclean any area free of charge. We believe in the work we do and stand behind it 100%. No excuses; no exceptions.
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